Privacy policy

Privacy Policy

Effective Date: 20/01/2025

DYLY ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery app. Please read this policy carefully. By using the app, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, payment information, and other identifiable details.
  • Usage Data: Information on how you interact with our app, including device information, IP address, browser type, and usage patterns.
  • Location Data: With your permission, we may collect location data to provide delivery services.

2. How We Use Your Information
We use the information we collect to:

  • Process and deliver your orders.
  • Improve our services and user experience.
  • Communicate with you, including sending order confirmations and updates.
  • Provide customer support.
  • Conduct marketing and promotional activities (with your consent).

3. Sharing Your Information
We may share your information with:

  • Service Providers: Third-party vendors who assist in delivering services (e.g., delivery partners, payment processors).
  • Legal Obligations: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

  • Account Information: You can update or delete your account information through the app.
  • Location Services: You can control location tracking through your device settings.
  • Promotional Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions.

6. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our app. Your continued use of the app after any changes indicates your acceptance of the new terms.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: 

Info@dyly.in , Call : +91 79989938718 , Mahabubnagar.